Welcome to Paws Need Hope. We value the trust you place in us. This privacy policy explains how we collect, use, and protect your personal data in accordance with applicable laws, including Indonesia’s Personal Data Protection Law (UU PDP).
1. Data We Collect
We may collect the following information:
- Data you provide directly: Name, email address, mailing address, payment information, and other details you provide when making a donation or contacting us.
- Automated data: When you arrive from online ads (e.g., Google, Meta/Facebook/Instagram, TikTok, or X), we may receive standard parameters such as UTM tags and click identifiers (e.g., gclid, fbclid, ttclid) in the URL.
- Cookies and Session Data: We store a first-party technical cookie and session data for a limited time (typically up to the period configured for marketing attribution, e.g., 90 days) so a later donation can still be linked to the original ad visit for internal reporting. This applies even if you donate as a guest without creating an account.
2. How We Use Your Data
We use your data to:
- Process donations and send receipts.
- Understand which campaigns drive visits and completed donations, and to improve our marketing in Indonesia and other regions where we operate.
- Comply with legal and regulatory obligations.
3. Legal Basis for Processing
In line with the UU PDP and other applicable rules, we process your personal data based on:
- Your consent.
- Our legitimate interests, such as internal analytics and campaign improvement.
4. Data Sharing
We do not sell your personal data. We may share your data with trusted service providers (e.g., payment processors) solely for the purposes outlined in this policy.
5. Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Withdraw your consent at any time.
- Object to processing based on legitimate interests.
To exercise these rights, please contact us using the information below.
6. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Marketing data is retained for up to 90 days or the applicable attribution period.
7. How to Reduce Tracking
You can reduce tracking by:
- Not clicking sponsored links.
- Blocking third-party cookies in your browser settings.
- Using ad settings on the platforms you use.
Please note that essential cookies required for payment processing and security may still be needed to complete a donation.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this website.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
đŸ“§ Email: pawsneedhope@daliai.shop